

This webinar was held on 29 October 2025
Employee Experience (EX) is no longer just an HR initiative, it’s a business-critical priority.
Research shows the stakes are high:
Without a strong EX strategy, companies run the risk of substantially higher turnover — sometimes as much as ~60% more than those who invest in employee experience. (Gallup)
Every employee interaction shapes culture, drives performance, and impacts the bottom line, yet many leaders still see EX as ‘soft’ instead of a strategic driver of growth, retention, and customer success.
This chat with HR leaders and Mentorloop Industry Advisory Council members Lainie Tayler and Michael Werle explored the EX touchpoints that matter most, link them to measurable business outcomes, and inspire leaders to act, not just approve budgets.
Moderated by Heidi Holmes, Co-Founder & COO of Mentorloop, this session shows HR leaders how to position employee experience as a boardroom priority and turn leadership support into real outcomes for your teams.
Panelists:

Michael Werle is a senior HR executive with 25+ years of experience across diverse industries. As Director of HR Consulting Australia, Michael works collaboratively with others shaping organisational culture and driving sustainable change. Michael is passionate about fostering inclusive workplaces, developing others, and fostering partnerships to elevate organisational capacity and capability.

Lainie is the founding Managing Director of HR Squad, with over 28 years’ experience working in large global organisations specialising in leadership development, talent management and generalist human resources. Lainie’s real passion is unlocking the potential in all leaders and has deep expertise in strategy, organisational capability and leadership development.
Speak to one of our experienced Mentoring Experts about the best program design for your organisation.

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