Mentoring to Bridge the Skills Gap: Soft Skills vs Hard Skills

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Employers are increasingly looking for candidates who possess a combination of technical expertise and interpersonal abilities. Instead of searching for these unicorns, this is where mentoring can play a crucial role in helping individuals develop the skills needed to succeed in the professional landscape. 

Understanding the Difference between Soft and Hard Skills

Hard skills refer to the technical abilities required for a specific job, such as programming, accounting, or project management. These skills are typically acquired through formal education, training programs, or hands-on experience. They are measurable and specific, making them easier to teach and assess.

Soft skills, on the other hand, encompass the interpersonal qualities that enable effective communication, collaboration, and problem-solving. These skills are more difficult to define and measure as they are subjective and context-dependent. Soft skills include attributes like emotional intelligence, leadership, adaptability, and teamwork. They’re often developed through personal experiences, interactions with others, and self-reflection.

While hard skills may get you in the door, it’s the soft skills that will set you apart in your career.

A study conducted by LinkedIn found that 91% of talent professionals believe that soft skills are critical to the future of work. In today’s rapidly changing job market, technical skills alone are no longer sufficient. Employers are increasingly looking for candidates who possess a combination of hard and soft skills.

Having strong soft skills can make you a more effective and well-rounded professional. They enable you to communicate clearly, build relationships, and navigate complex work environments. Soft skills also play a crucial role in leadership positions, as they are essential for motivating and inspiring others.

They can also act as a future-proofing mitigation tool for your career as new technologies evolve to reduce the need for many hard skills and swing the focus toward problem-solving and

Investing in the development of both types of skills is crucial for professional growth and success. While hard skills are often prioritized in traditional education and training programs, it’s important not to neglect the development of soft skills. Fortunately, there are various ways to enhance both types of skills.

For hard skills, you can enroll in specialized courses, attend workshops, or pursue certifications. These structured learning opportunities can provide you with the necessary knowledge and technical expertise. Additionally, gaining practical experience through internships, apprenticeships, or side projects can help you apply and refine your hard skills.

Developing soft skills requires a more holistic approach. It involves self-reflection, seeking feedback from others, and actively practicing these skills in real-life situations. Engaging in activities that promote teamwork, leadership, and effective communication can help you strengthen your soft skills. Joining professional organizations, participating in volunteer work, or taking on leadership roles in community projects are excellent ways to develop and showcase your soft skills.

TLDR: While hard skills are essential for performing specific job tasks, soft skills are equally important for professional success. Both types of skills complement each other and contribute to your overall effectiveness as a professional. By continuously investing in the development of both hard and soft skills, you can position yourself as a valuable asset in today’s competitive job market.

The Benefits of Mentoring for Closing the Skills Gap

Mentoring is a powerful tool for closing the skills gap and developing both soft and hard skills. Mentors provide guidance, support, and valuable insights based on their own experiences. According to a study by the American Society for Training and Development, employees who are mentored have a higher chance of being promoted and achieving their career goals compared to those who are not mentored.

Furthermore, a mentor can offer personalized feedback, helping individuals identify areas for improvement and providing strategies for growth. The mentor’s expertise can serve as a source of inspiration and motivation, encouraging mentees to reach their full potential. By working closely with a mentor, individuals can accelerate their learning curve, develop new skills, and enhance their overall performance.

One of the key benefits of mentoring is the opportunity for mentees to gain valuable industry knowledge and insights. Mentors, typically experienced professionals in their field, can share their expertise and provide mentees with a deeper understanding of industry trends, best practices, and emerging technologies. This knowledge transfer not only helps mentees bridge the skills gap but also equips them with the tools and knowledge needed to stay competitive in a rapidly evolving job market.

In addition to industry knowledge, mentoring also offers mentees the chance to develop essential soft skills. These skills, such as communication, problem-solving, and leadership, are often difficult to learn through traditional training programs. However, by working closely with a mentor, mentees can observe and learn these skills in action. Mentors can provide real-world examples, offer constructive feedback, and guide mentees in developing effective communication strategies, critical thinking abilities, and leadership qualities.

Mentoring relationships also foster a sense of belonging and community within organizations. When employees have access to mentors, they feel supported and valued, which can lead to increased job satisfaction and engagement. Mentees often report feeling more connected to their organization and its goals, as well as having a stronger sense of purpose in their work. This sense of belonging not only benefits individual employees but also contributes to a positive and collaborative work culture.

Furthermore, mentoring can have a ripple effect within organizations. As mentees grow and develop their skills, they become more equipped to take on leadership roles and mentor others. This creates a continuous cycle of learning and development, where knowledge and expertise are shared and passed down from one generation of employees to the next. By fostering a culture of mentoring, organizations can ensure a sustainable and effective approach to closing the skills gap and developing their workforce.

Identifying the Skills Needed to Bridge the Gap

Before embarking on the mentoring journey, it’s crucial to identify the specific skills needed to bridge the gap between soft skills and hard skills. This can be achieved through a combination of self-reflection and input from employers or industry experts.

One approach to identifying these skills is to consider the requirements of your desired role or industry. Are there any technical skills that you need to acquire or improve? For example, if you are aspiring to be a software developer, you might need to enhance your coding abilities in languages like Python or Java. Additionally, you may need to familiarize yourself with software development tools and frameworks such as Git or React. By understanding the specific technical skills needed, you can tailor your mentoring experience to focus on these areas.

For soft skills, it’s essential to consider those that are highly valued in your field. Soft skills, such as communication, teamwork, and problem-solving, play a significant role in the success of most careers. Take the time to assess your current level of proficiency in these areas and identify any areas for improvement. For instance, if you are aiming for a leadership position, you might want to focus on developing your skills in delegation, conflict resolution, and strategic thinking. By honing these soft skills, you can enhance your overall professional effectiveness.

In addition to self-reflection, seeking input from employers or industry experts can provide valuable insights into the skills needed to bridge the gap. Consider reaching out to professionals in your desired field and ask them about the key skills they look for in candidates. Their perspectives can help you gain a deeper understanding of the specific skills that are in demand and guide your mentoring journey accordingly.

Moreover, staying updated with industry trends and advancements is crucial in identifying the skills needed to bridge the gap. Industries are constantly evolving, and new technologies or methodologies emerge regularly. By staying informed about the latest developments, you can anticipate the skills that will be in high demand in the future. This proactive approach will ensure that you are well-prepared to bridge any gaps that may arise.

Utilizing Mentoring to Develop Soft Skills

Soft skills are often referred to as the “people skills” that are essential for effective communication, collaboration, and leadership. Mentoring can be highly effective in developing these skills, as it provides a safe space for mentees to practice and refine their interpersonal abilities.

A mentor can help mentees develop active listening skills, empathy, and emotional intelligence. Through regular discussions, role-playing scenarios, and feedback sessions, mentees can improve their communication skills and learn how to navigate complex workplace dynamics.

Furthermore, a mentor can provide guidance on developing essential soft skills such as problem-solving, adaptability, and resilience. By exposing mentees to different situations and challenges, mentors can help them develop the necessary skills to thrive in an ever-changing work environment.

Harnessing the Power of Mentoring to Enhance Hard Skills

While soft skills are crucial, hard skills are equally important in today’s competitive job market. Mentoring can also play a significant role in enhancing hard skills, providing mentees with the technical expertise needed to excel in their chosen field.

A mentor with industry experience can offer valuable insights into best practices, industry trends, and the latest tools and technologies. Mentees can benefit from their mentor’s knowledge and guidance, enabling them to develop a strong foundation of technical skills.

Additionally, mentors can provide mentees with real-world projects and challenges to work on, allowing them to apply their knowledge and develop practical skills. This hands-on approach to learning is highly effective in bridging the gap between theory and practice.

Strategies for Effective Mentoring

To make the most of the mentoring experience, both mentors and mentees should adopt certain strategies for effective mentoring. Communication is key in this relationship, with regular check-ins and open dialogue facilitating the exchange of ideas and feedback.

Setting clear goals and expectations is another crucial aspect of effective mentoring. By defining what both parties hope to achieve, mentors can provide targeted guidance and support, while mentees can stay focused and motivated.

Furthermore, mentees should take ownership of their learning journey, actively seeking opportunities for growth and development. This could involve attending industry conferences, enrolling in online courses, or joining professional networks. Proactivity and a growth mindset are essential for maximizing the benefits of mentoring.

How to Measure Closing the Gap Between Soft and Hard Skills

Measuring the progress in closing the gap between soft and hard skills is essential to track the effectiveness of mentoring. This can be achieved through various methods, including self-assessment, peer feedback, and performance evaluations.

Self-assessment exercises can help mentees gain insight into their strengths and weaknesses, allowing them to identify areas for improvement. Peer feedback provides an additional perspective, as colleagues can offer valuable insights into their observations and experiences.

Lastly, performance evaluations conducted by employers can provide a comprehensive overview of the mentees’ progress. These evaluations can help identify any skill gaps that still need to be addressed and provide guidance on further development opportunities.

To wrap it up

Mentoring is a powerful tool for bridging the skills gap between soft skills and hard skills. By working closely with a mentor, individuals can develop the technical expertise and interpersonal abilities needed to succeed in the professional landscape.

Through mentoring, individuals can enhance their communication skills, problem-solving abilities, and adaptability, ultimately setting themselves apart in their careers. The guidance and support provided by a mentor can accelerate the learning process and empower individuals to reach their full potential.

So, whether you’re looking to improve your soft skills or level up your hard skills, consider finding a mentor who can guide you on your journey to success. Embrace the power of mentoring and unlock your true potential!

Applying this to your own organization

When it comes to your L&D budget, it’s important that you’re investing in the right areas—for both hard and soft skills—and in things that your team members will actually use.

It’s not only important to your organisation that this investment happen, but that it’s done correctly, especially since 54% of organisations believe skills gaps are hampering transformation and competitive advantage.

So how can you first decipher what areas your people need training in, and then what deployments of said training will be most effective?

Here are our recommendations:

Hard Skills


One of the best ways to start understanding where your team requires hard skills investment is to conduct an audit of current skills they have, which will also highlight where they’re lacking capabilities.

This can be executed by administering tests in certain hard skills areas, reviewing results, and conferring with direct managers to learn where they think their people are at and where they need improvement. 

Using this information, HR managers and team leaders can have a better idea of where certain people, positions, departments, and teams need more skills development and invest accordingly.

Soft Skills


Soft skills can be a bit harder to assess, as they are, by nature, harder to measure. Understanding which soft skills team members need to improve will require more involvement from direct managers as well as coworkers, which can make the process a more delicate one.

To help you navigate this process, you can send out a simple assessment to team members. During said assessment, they’ll be able to rank themselves on a scale of one to ten at which level they believe themselves to be with regard to each soft skill listed. This online self-assessment can then be discussed with direct managers to further understand individuals’ strengths and weaknesses. Finding ways to improve the soft skills people would like to develop, however, is a more difficult task.

Training Types


Hard Skills

When it comes to training your people in new hard skills, many HR managers and team leaders opt for online learning such as LinkedIn Learning or Coursera. However, these programs can be expensive, and oftentimes people don’t use the subscriptions your organisation is paying for.

This is where recommendations for skills-based learning from trusted people within your organisation, such as mentors, can be incredibly beneficial. That’s because if these experienced and successful individuals have found value in these programs themselves, it’s likely that others will too.

Soft Skills

Soft skills are hard skills’ overlooked sibling, most likely because it’s much harder to train and develop employees in these areas. However, these very skills may be more important to your organisation than you realise. In fact, while only 22% of executives believe a technical gap is what’s hindering business success, double that (44%) believe the real gap lies in soft skills.

Thankfully, mentoring can help. That’s because, at its very core, mentoring is based on a foundation of two people coming together to intentionally invest in and learn from one another. The very basis of a mentoring relationship encourages people to practice—and ultimately improve—their soft skills: listening, receiving and incorporating feedback, being more self-aware, thinking through and committing to their goals, practising empathy, and more.

Ultimately, the costs of a formal mentoring program are far outweighed by the rewards.

If you’re interested in getting a mentoring program up and running in your organisation, we’ve got lots of free resources for you, or reach out and we can help you get started! 

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Emily Ryan
Emily Ryan
Head of Marketing at Mentorloop. Observing tens of thousands of mentoring relationships, she is passionate about helping people get the most from their mentoring experience. When not writing, you'll find her brewing beer or globe-trotting.

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