How AIHS is Uplifting Australia’s Safety Professionals with Mentorloop
with Jenna Mitropoulos,
The Australian Institute of Health & Safety (AIHS)
Mentorloop Impact Award Winner 2025
By moving to Mentorloop, AIHS turned mentoring into a scalable professional development engine for its 4,000+ members. The program now empowers safety professionals at every career stage, from students to seasoned leaders, to learn, grow, and lift industry standards.
The Australian Institute of Health & Safety (AIHS) is the national membership body for professionals working in occupational health and safety (OHS). With over 4,000 members across Australia, AIHS provides education, resources, and networking to raise the standard of workplace safety.
Mentoring has become a cornerstone of that mission. The AIHS Mentoring Program connects students, early-career practitioners, and seasoned safety leaders to share knowledge, build professional confidence, and ultimately improve safety outcomes in Australian workplaces.
The Challenge: From Spreadsheets to Scale
For years, AIHS coordinated its mentoring program manually. A handful of pairs were tracked via spreadsheets — 20 people total, 10 pairs per cohort. It was valuable, but limited.
With membership growing and demand increasing, it became clear that AIHS needed:
- A scalable platform to serve hundreds of members
- A more engaging, structured mentoring experience
- Tools to shift the program beyond job-hunting and into holistic professional development
“We recognised the need to move to a platform to streamline administration, and to make mentoring more convenient and accessible for busy safety professionals.”
More Mentors, More Learning, More Growth
Since moving to Mentorloop, the AIHS program has scaled dramatically:
- From 20 participants on spreadsheets → up to 150 participants per cohort (75 loops), twice per year
- Over 1,000 members engaged across 10 cohorts
- Mentoring Quality Score consistently above 4.3+
But the biggest impact has been qualitative:
Mentors discovering new perspectives: “I learned more about my own practice today than I thought I would.”
Mentees stepping up with confidence and later returning as mentors themselves
Safety professionals taking insights back to their workplaces — sometimes as the only safety person in their organisation — creating ripple effects that can literally mean the difference between positive or negative safety outcomes
“This program shows there’s always something else to learn. It uplifts the whole safety profession.”
Evolving the Program with Mentorloop💡
With support from Mentorloop, AIHS re-engineered its mentoring approach:
- Shifted from purely technical OHS mentoring → to values-based professional development
- Redesigned onboarding questionnaires to improve match quality
- Implemented a mentee-led model where accountability and preparation are emphasised
- Developed an adaptive learning course for mentors and mentees, integrating Mentorloop resources and setting clear expectations
The results?
- Better alignment on values → faster trust and stronger connections
- Mentors eager to return each year
- Mentees transitioning into mentors, building a sustainable cycle of growth
How Mentorloop Made the Difference 📈
Mentorloop turned AIHS’s mentoring into a high-value member benefit by delivering three things every program leader needs:
💡 Efficiency that scales
The Resource Library and Highlights tools slashed admin time, giving participants the confidence to self-serve, thereby freeing up AIHS to focus on strategy rather than spreadsheets.
📈 Real-time visibility of data
Dashboards and reporting put program health at Jenna’s fingertips, making it easy to prove impact to leadership and continuously improve matches.
🤝 Partnership, not just software
With responsive support and product collaboration, Mentorloop helped AIHS evolve its program design while maintaining a consistently high quality score — ensuring growth never comes at the cost of experience.
“Working closely with the Mentorloop team validated our new direction. It’s helped us maintain our quality score while scaling and rebranding the program.”
What’s Next for AIHS Mentoring 🚀
AIHS has bold ambitions for the next stage of its program:
Expanding to enable self-match and year-round access for students and professionals
Growing diversity in participation — reaching long-standing members who’ve never tried mentoring
Securing sponsorship to support sustainable growth beyond the current 300 participants per year
Encouraging mentees to “pay it forward” by becoming mentors themselves
Raising the Bar for Safety in Australia
With Mentorloop, AIHS has turned a small, spreadsheet-based initiative into a national mentoring program shaping the next generation of safety leaders. By scaling access, focusing on values, and embedding mentoring into the member experience, AIHS is uplifting the entire OHS profession — one mentoring relationship at a time.
Want to scale mentoring like AIHS? We can show you how:
Jenna Mitropoulos
The Australian Institute of Health & Safety (AIHS)
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I love that mentors want to come back, mentees want to step up, and the whole community keeps growing together. With Mentorloop, we’ve scaled from 10 pairs on a spreadsheet to 150 participants per cohort, without losing quality.
– Jenna Mitropoulos, The Australian Institute of Health & Safety (AIHS)
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