Mentorloop Pro Buyer's Guide
Everything you need to confidently get started with Mentorloop Pro
Why Choose Mentorloop Pro?
- Launch in minutes—no onboarding calls required
- Equitable matching, smart milestones, and nudges
- Track program outcomes with beautiful reports
- Starts at $299/month
Mentorloop is trusted by over 100,000 people worldwide
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FAQs
How long is the contract?
Pay monthly via credit card or pay up front for 12 months. For multi-year contracts please contact us.
What if I grow past 50 users?
Our team will be in touch to help you assess your growth goals and discuss your options. At this point, you may wish to simply upgrade to the next seat tier or choose to add more features.
Can I upgrade later?
Absolutely. Mentorloop is designed to scale with you. As you build mentoring momentum in your organization, you can add seats or explore features in Enterprise to help you grow.
What’s included in Mentorloop Pro?
Everything you need to build, launch and scale a successful mentoring program. Integrations with communication tools like Zoom, Slack and more are included as standard.
For more information on Mentorloop Enterprise, simply get in contact with us for a tailored product demonstration.
How much does Mentorloop cost?
Mentorloop Pro is $299/month, billed monthly.
No setup fees, no contracts, cancel anytime.
Do I need any training or onboarding to get started?
Mentorloop Pro is often praised for how simple the user interface and experience are. You’ll find all of the tools you require in your left-hand navigation, such as participant management, matching, and measuring the sentiment of your mentoring program.
What support is included?
Mentorloop Pro includes full 24/7 email support. Our Help Hub is accessible to all customers, which includes helpful resources for Mentors and Mentees too.
Who is Mentorloop Pro best for?
Mentorloop Pro is perfect for smaller teams or pilot programs that want to launch quickly and manage mentoring with minimal overhead.
We recommend Mentorloop Enterprise for organizations that wish to run multiple mentoring programs at the same time, be supported by one-on-one mentoring expertise, and integrate with HR or CRM systems.
Can I try Mentorloop Pro before committing?
Yes! We encourage you to create your program, explore your program management dashboard and practice inviting participants.
Can I see what the platform looks like from the perspective of a participant?
Absolutely. You can invite up to 3 ‘test’ participants in demo mode before payment and launch. Simply select ‘invite participants’ and follow the steps.
How do I know Mentorloop will work for me?
Mentorloop is trusted by organisations big and small all over the world. Not only is Mentorloop the number #1 rated software on G2, but we also have a 97.8% participant satisfaction rate, so you can be assured that your program is in good hands.
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IT & Security FAQs
✅ Data Hosting & Infrastructure
- Mentorloop is hosted on Amazon Web Services (AWS), one of the most trusted cloud platforms globally.
- Mentorloop engages a select group of trusted subprocessors, ensuring all data processing complies with regional regulations
🔒 Data Encryption
- All data is encrypted in transit using TLS 1.2 or higher.
- Data is also encrypted at rest using industry-standard AES-256 encryption.
- Mentorloop is protected by a multi-layered security architecture, including a Web Application Firewall (WAF).
👥 User Access & Roles
- Role-based access ensures program admins, mentors, and mentees only see what’s relevant to them.
- Each user logs in with a secure, unique password or via a magic link sent to their email.
📶 Availability & Reliability
- Mentorloop maintains 99.9%+ uptime, with real-time monitoring and alerts.
- Regular backups and failover systems ensure business continuity.
🔄 Updates & Maintenance
- Platform improvements are rolled out automatically—no action required by your team.
Security patches are applied promptly, in line with best practice.
🔐 SSO & Integrations
- SSO is not included with Mentorloop Pro but is available with Enterprise plans.
- Mentorloop Pro is designed to work independently of internal IT systems—no integration setup required.
For more details on our infosec and IT documentation, visit our Help Hub or please contact us
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