Taking flight: Webjet's pilot mentoring program soars

with Emma Evans
Head of People and Talent Acquisition,
Webjet Ltd

What Webjet loves most about Mentorloop:

Quality Mentoring 'Sentiment' Feedback

From no visibility to full transparency

Mentorloop’s Sentiment system ensures Webjet is collecting feedback from their mentors and mentees at key moments throughout the program. Giving Webjet the confidence they need to open their pilot program up to many more.

88% Participant Satisfaction

Positive feedback from mentors/mentees

Another successful year of mentoring, feedback was consistently gathered from mentoring participants with some incredible qualitative feedback to match.

Mentorloop Impact Award Winner 2023

Based on the feedback from the first program, we are excited to launch our second pilot program

Elodie was organised, punctual and really open to the mentoring process. I hope she becomes a mentor in the next iteration of the program.

Renata's wisdom, patience, and kindness have made this experience fulfilling and enriching. It's rare to find a mentor who can strike the perfect balance between professional guidance and personal encouragement, and she has done just that. Such a great experience

I am happy every Wednesday that I have chance meeting Carmen . She is very helpful to me in achieving my goals . I love how open she is sharing her life experiences and thats why I am really looking for in a mentor .

Before Mentorloop

Webjet Ltd is a business powered by people, and they are our most important asset. With over 2,100 employees and 50+ nationalities represented globally, we are truly a diverse team. And it is this diversity in ethnicity, gender, age, thought, education, and experience that creates our unique culture that is Webjet.

The focus and intentional desire to create a diverse and inclusive culture is one of the foundational pillars of our success.

We know that a diverse workforce is more adaptable, more creative, more innovative, and can better serve a global customer base.

And more importantly, it’s just the right thing to do.

We wanted a way to bring our people together to learn and grow. In the spirit of continuing to do the right thing for our people, with an emphasis specifically on gender diversity, and aligned with International Women’s Day #EmbraceEquity, we introduced a pilot Mentoring Program for Women across Webjet Group.

Mentoring is a proven technique to help support women as they seek to advance their careers into managerial and higher leadership positions.

Program Impact

We exceeded our first goal of 50 mentoring loops for the initial program, and in fact, had to turn back a few interested colleagues as places were limited.

The process was very thorough for the program, and over the last six months, Mentors and Mentees received guides and tips from Mentorloop, the software used to guide the program, on how to make their mentoring loops meaningful.

The milestones of the mentoring agreements were:

Signing Up
Getting Matched
First meeting
Growing Together
Levelling Up
Completed (at the end of the mentoring cycle.)

What we’ve learned as the program draws to an end, we surveyed our participants and asked for feedback as to their experiences and what we learned was:

65% strongly agree or agree that we should continue with another Pilot Mentoring Program for Women
90% strongly or agree that we should continue with another Pilot Mentoring Program for everyone.

Feedback was very positive across the organisation and our people enjoyed meeting leaders across the different businesses. They were able to address their goals and the overall feedback was that these mentoring relationships helped our mentees to build confidence, which was the most common skill sought.

Looking to the Future

Based on the feedback from the first program, we are excited to launch our second pilot program.

Some of the exciting changes:

The program will be open to all genders for both mentoring and mentees.
The mentor/mentee relationship can be self-selected (as opposed to the first group, whose mentor/mentee relationship were selected for them). This will be beneficial as both parties can work to select a partner that suits their interests, location, time zone, etc.
When signing up, our people can choose to be a mentor, a mentee, or both! But we’ll recommend only having one mentee per program, as it is a meaningful time commitment.

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We exceeded our first goal of 50 mentoring loops for the initial program, and in fact, had to turn back a few interested colleagues as places were limited!

Based on the feedback from the first program, we are excited to launch our second pilot program.

– Emma Evans, Head of People & Talent Acquisition at Webjet Ltd