Mentorloop: The Heartbeat of Our Fellowship Program's Success

with Felicity Lampert and Georgie Fidge
Roads Australia

What Roads Australia loves most about Mentorloop:

Quality Mentoring 'Sentiment' Feedback

From no visibility to full transparency

Mentorloop’s Sentiment system ensured that Roads Australia was collecting honest feedback from their mentors and mentees at key moments throughout the program. Prior to this they had no oversight into whether Fellows and Mentors were actually meeting. In many cases some pairs did not meet at all and they had no oversight until it was too late.

97% Participant Satisfaction

Positive feedback from mentors/mentees

Another successful year of mentoring, feedback was consistently gathered from mentoring participants with some incredible qualitative feedback to match.

Mentorloop Impact Award Winner 2023

Our Sentiment comments between both Fellows and mentors are beautiful to read.
This is my favorite part about Mentorloop.

John is always available despite what i am sure is an extremely busy schedule, and provides great feedback on any issues I raise in our catch ups. I have already learnt alot from John and looking forward to the remainder of the years mentoring.

Ken has been incredibly insightful and giving of his time. It has so far been really helpful in my growth and in achieving my goals

We just seem to hit it off at a personal level and Ben has been able to provide some excellent context to some of the work scenarios that are happening.

Before Mentorloop

Prior to mentorloop, our Fellowship program ran simply via email. We would match our Fellows and mentors via email and trust that they were engaging with each other.

Because of this, we lacked an understanding of engagement and had no oversight into the progress of our Fellows. We also lacked a sense of community between our fellows.

Program Impact

Mentorloop has now become an essential tool in our Fellowship program.

As the Program Coordinator, I am constantly on the dashboard looking at the engagement and progress of our Fellows. I find the Mentoring Quality Score and Sentiment system extremely helpful.

We have also been able to create loops ourselves within Mentorloop which has been essential. Throughout the Fellowship program, we split the fellows not only into their mentoring partnership but also into working groups for a project.

Having multiple loops is key in keeping them engaged and also allowing me to communicate with them easily. It assists me with my work, being able to go in and immediately see who is in what group and I can send a message quickly.

Our Sentiment comments between both Fellows and mentors are beautiful to read. This is my favorite part about Mentorloop.

I love seeing the positive feedback coming from both the fellows and the mentors. To date, there have been no responses below 4 stars and all comments are extremely positive. I can see right in front of me, the impact that participating in a Mentorloop Mentoring Program has.

Mentorloop has taken our Fellowship program to another level, and we are extremely grateful for this.

Our Mentoring Quality Score (MQS) is a reflection of our hard-working Fellows and Mentors and also the fantastic program that is Mentorloop.

When first using Mentorloop it proved the be a focus point for the fellows. It allowed them to find documents to take into their meetings and assist them with building confidence in their mentoring meetings. It has been a fantastic tool for Roads Australia.

Prior to this we had no oversight into whether our Fellows and Mentors were actually meeting. We had cases where pairings did not meet at all and we had no oversight until it was too late. This has been an essential tool and will continue to be in the future.

Looking to the Future

We have every intention of continuing to use Mentorloop. I would like to utilize the Recommended Readings more. This is such a fantastic resource for the fellows and really adds another layer to their program.