Beyond boundaries: Just Eat Takeaway's journey of global connection
with Anne Reintjes
Learning and Development Specialist,
Just Eat Takeaway
with Anne Reintjes
Learning and Development Specialist,
Just Eat Takeaway
We needed a tool where international colleagues could support each other because we lacked an easy way to know, “who can help me…?”
Our mentoring programme ensures colleagues can support one another and broaden their horizons, regardless of location – as it is not split according to department or level.
What counts most, is what someone can offer and what someone needs.
A good example is a colleague who moved from a local role to an international role during a transition and was looking for ways to do it best. This colleague from Europe found so much help from a colleague in Australia whom she would never have met otherwise. Both ended up taking away a lot of shared learnings and experience with them.Â
Mentorloop came out as the lowest investment, highest value learning program that we run.
Mentorloop is the lowest investment for us in terms of the cost of the platform and resourcing to manage and to report on. Participants really like the program, giving it a high-value score.
Only one other learning initiative had the same value to participants; an external coaching program. But coaching is a high-investment initiative so not everyone gets the opportunity to participate.
What people like the most about Mentorloop is that it’s on their terms and style. There is no guidance or expectations set by Just Eat.Â
Our goals are to integrate mentoring even more into the corporate culture and show many more colleagues that they can find a space for mutual support there.Â
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Learning and Development Specialist, Just Eat Takeaway
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Our mentoring programme ensures colleagues can support one another and broaden their horizons, regardless of location - as it is not split according to department or level.
– Anne Reintjes, Learning and Development Specialist, Just Eat Takeaway
What Role Does Equity and Equality Play in Your Mentoring Program?
The right mentoring program should level the playing field to empower entire cohorts of people: workplaces, member associations, social groups and educational institutions. Equality should be a cherished value so that every individual can thrive—whoever they are, whatever their background, however they worship or whomever they love. But we can’t arrive at equality without it’s often forgotten partner, equity.
What does a Mentoring Program Coordinator do?
Being a Mentoring Program Coordinator is an incredibly rewarding experience that positively impacts the lives of many. And while mentoring programs don’t fully run themselves (even though Mentorloop can do a great deal of the heavy lifting!), they do require a point of contact that can steer the program in the right direction for the organisation that is running one.
Building Quality Feedback Into Mentoring Relationships
This is Part 8 of our 10-part series on the 10 Key Qualities and Habits of a Highly Effective Mentor.
In this post, we’ll look at how mentors can successfully build quality feedback into their mentoring. Quality feedback is priceless because it clarifies expectations, helps people learn from their mistakes, and builds confidence. It also allows mentees to more effectively take what their mentors say and turn it into action.