Streamlining mentoring for an industry association of over 6,000+ members
with Shivani Tholasi,
Membership, Partnerships and Accreditations Specialist, IML ANZ
What IML ANZ loves most about Mentorloop:
- The continuous, quality of feedback 'Sentiment' provides
- Live Program Coordinator dashboard
- Multiple mentoring relationships running at the same time
Quality Mentoring 'Sentiment' Feedback
We have received amazing positive feedback and comments from our mentors and mentees
The Sentiment feedback and comments we have received eloquently illustrate the profound and ongoing impact our program has on its participants.
87% Participant Satisfaction
Positive feedback from mentors/mentees
Another successful year of mentoring, feedback was consistently gathered from mentoring participants with some incredible qualitative feedback to match.
Mentorloop Impact Award Winner 4x
The program has generated numerous success stories. Participants have achieved career milestones, overcome challenges, and realized their potential.
Mentor Jarryd has engaged sincerely in reflective practice routines and has clearly gained many insights that he has been able to leverage in his managerial role. His willingness to take on greater responsibility has been demonstrated to his leadership colleagues, and consequently he has been assigned more senior roles and functions.
Mentor We had an excellent starting point. We shared our respective backgrounds and I was able to point out to Mick that his background has many excellent foundations to achieve his mentoring goals, and more, within a short timeframe. I am sure that we will work well.
Mentee Craig provides a sounding board, alternate points of view and encouragement. He extends my learning and understanding through suggested reading, networking, and conversation.
The Institute of Managers and Leaders Australia and New Zealand (IML ANZ) is a professional membership association and leadership development organisation dedicated to creating better managers and leaders for a better society. Through its programmes, accreditations, and thriving community, IML ANZ equips leaders with the skills, networks, and confidence to make a lasting impact.
Before Mentorloop
Before Mentorloop, IML ANZ ran its mentoring programme manually. Applications, matching, and communications were all handled by staff — a slow, admin-heavy process that created backlogs and made scaling difficult.
The turning point came after one of their popular member events: interest in mentoring spiked, but the team struggled to keep up. They realised that if they wanted to meet demand and create a smooth, impactful experience, they needed a more efficient, automated platform.
Before implementing Mentorloop, we faced several significant challenges:
- Initially, dealing with paper applications was incredibly time-consuming, especially when it came to sorting and creating mentoring connections.
- It was challenging to effectively track activities and send follow-up emails to participants.
- Coordinating and managing the program across multiple platforms was cumbersome.
- Logging data and reporting the program's success proved to be a difficult task.
The Impact of Mentoring ✨
With Mentorloop, IML ANZ has transformed its mentoring programme into a seamless, scalable experience that delivers powerful outcomes:
- 382 active participants currently in the programme
- 90% match rate in one-to-one loops
- 6,000+ interactions logged across messages, meetings, and shared learnings
- 4.7/5 post-meeting satisfaction and a mentoring quality score above the global benchmark
Their mentoring program has had a profound and positive impact on both their organization and the broader membership community.
Some key aspects of the impact from Shivani:
- Professional Growth: Participants in our mentoring program have experienced significant professional growth. Mentees receive guidance and advice from experienced mentors, helping them develop essential skills, navigate challenges, and achieve their career goals. This has resulted in improved job performance, increased confidence, and enhanced leadership abilities.
- Community Building: Beyond the organization, our mentoring program has contributed to community building. By engaging with mentors and mentees from diverse backgrounds, our participants gain a broader perspective and develop valuable networks. This helps build a more connected and collaborative community of aspiring and existing managers and leaders.
- Success Stories: The program has generated numerous success stories. Participants have achieved career milestones, overcome challenges, and realized their potential. These success stories inspire others within the organization and the member community to take part in mentoring and invest in their personal and professional growth.
But beyond the numbers, it’s the stories that matter.
One mentee shared how their mentor helped them navigate a critical career transition, ultimately landing a leadership role they once thought was out of reach. Others have spoken about lifelong connections that extend far beyond the programme itself.
“These stories remind us that this programme is more than professional development, it’s about changing lives, building confidence, and creating a stronger leadership community.”
Why Mentorloop Made the Difference💡
Mentorloop gave IML ANZ everything they needed to grow with confidence:
- Automation & matching: streamlined onboarding and faster pairings
- Dashboards & reporting: clear visibility of outcomes and engagement
- Communication tools: smooth ongoing connections
- Scalability: from manual admin to a thriving, ongoing programme
“Mentorloop has allowed us to focus less on the admin and more on creating value. The platform makes the experience smooth, scalable, and engaging for everyone involved.”
What’s Next for IML ANZ?
IML ANZ is now expanding its mentoring programme to support even more members. Plans include:
- Group mentoring opportunities
- Industry-specific pathways
- Targeted support for emerging leaders and career changers
- Leveraging data and feedback for even smarter matching
Their vision is clear: make mentoring a core, long-term benefit of IML ANZ membership, helping leaders at every stage grow and thrive.
By moving from manual processes to Mentorloop, IML ANZ has turned mentoring into one of its most powerful member benefits. The results speak for themselves: more leaders supported, more careers transformed, and a stronger leadership community across Australia and New Zealand.
👉 Ready to build your own impactful mentoring programme?
Shivani Tholasi
Membership, Partnerships and Accreditations Specialist IML ANZ
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“If you’re starting a mentoring programme, start with clarity and keep it simple. Know your purpose, use a platform like Mentorloop to remove admin, and always celebrate the real stories of impact. That’s what sustains engagement.”
– Shivani Tholasi, Membership, Partnerships and Accreditations Specialist, IML ANZ
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